Improving access to health services
Our liaison nurses have produced several videos to guide GP and hospital based colleagues on how to improve the experiences of people with a learning disability who need to access mainstream health services. Topics include communication, behaviours that challenge, reasonable adjustments, best interest decisions and the Mantal Capacity Act
Our team work with GP practices and acute hospitals to enhance their knowledge around learning disabilities to improve their experiences of health services and ensure equal access.
It’s important that where possible, health services make reasonable adjustments to ensure that someone with a learning disability has the same access as everyone else.
A reasonable adjustment could be:
- Simplifying language
- Arranging appointments for a quieter time of day
- Sending easy read letters with less complex text
- Making home visits
The liaison service has worked closely with colleagues from a range of disciplines such as speech and language, psychology and behaviour support to produce a set of videos that explain how health services can help improve access for people with a learning disability. Click on the icons below to watch each video.